Last update:

14 Jan 2025

Privacy Policy

1.1 Candit ("we," "us," or "our") is committed to protecting the privacy and security of our Users' personal information.
1.2 This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (candit.co) or use our web application (app.candit.co) (collectively, the "Services").
1.3 By accessing or using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 We collect the following categories of personal information from Users:
    2.1.1 Name and email address provided during account registration.
    2.1.2 IP addresses and technical data regarding your use of the Services to help optimize and enhance your experience.
2.2 We do not collect or view your interview preparation content, uploaded resumes, or other personal uploads within the platform.

3. How We Use Your Information

3.1 We use the information collected to:
    3.1.1 Provide, operate, and maintain the Services.
    3.1.2 Verify your identity and manage your Account.
    3.1.3 Communicate with you, including for customer support and service updates.
    3.1.4 Monitor usage and improve the functionality, security, and performance of the Services.

4. Data Sharing and Disclosure

4.1 We do not sell, rent, trade, or share your personal information with third parties except as necessary to provide the Services, such as:
    4.1.1 Sharing minimal information with Stripe exclusively for payment processing and subscription management purposes.
4.2 We ensure any third parties involved are contractually obligated to keep your data confidential and secure.

5. Data Security

5.1 We employ enterprise-grade security measures through our infrastructure provider Base44 to protect your data, including encryption of uploaded documents and personal information.
5.2 Access to your personal uploads (e.g., resumes, interview preps) is restricted solely to you; not even Candit personnel have access.

6. Data Retention

6.1 We retain your personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

7.1 You may access, update, or delete your Account information by contacting us at support@candit.co.
7.2 You have the right to opt-out of non-essential communications or marketing.

8. Cookies and Tracking Technologies

8.1 We use cookies and similar technologies to enhance your experience and monitor usage patterns.
8.2 You can control cookies through your browser settings but disabling cookies may affect your use of the Services.

9. Children’s Privacy

9.1 Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

10.1 We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the website and updating the effective date.

11. Contact Us

11.1 For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at support@candit.co.